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Expertise, Technology, Resources

Vodacom is the leading provider of outsourced help desk solutions for small and mid-sized businesses in the state of Texas. We offer IT support services in Austin, Dallas, Fort Worth, Houston, San Antonio, and surrounding areas.

Vodacom’s single point of contact model enables our customers to consolidate their incident support functions into a centralized process. We provide help-desk services and we locally manage IT infrastructures on a 24x7 basis. This unique corporate IT support delivery model is focused on improving end-user satisfaction through support centralization, better first contact resolution, and higher IT infrastructure availability. As a result, we help to reduce overall costs, resulting in a positive ROI for your organization.

Better tech time utilization and response thresholds through technology

Our IT experts can respond to standard and emergency support requests either remotely or on-site -- often within just a few hours.